Allow time between landing and handover
Provide your arrival date, flight number and landing time when requesting a rental in Fes. Landing and meeting the handover team need not be at the same time: leave room to collect your bags. Wait for the Fes contact to specify the meeting point, and keep that phone number with your travel details rather than assuming a pickup location.
Choose for luggage as well as passengers
Compare passenger numbers with the bags you will actually carry. A city car may suit a group until large suitcases or child equipment change the space needed. Read the listing and describe your luggage in the request. When usable boot space is not stated, ask about the vehicle that will be offered instead of drawing conclusions from its photograph.
Plan the approach to a riad
A riad name and address help with planning but do not by themselves identify a suitable car meeting point. Ask your accommodation for an accessible location and parking arrangements, then share those details with the Fes team. Agree a separate return point if needed. The handover should fit the next stage of your stay, rather than simply naming the airport.
Check the quote before travelling
Review the agreed vehicle or category, dates, times and return location. Check the daily rate, period cost, deposit, insurance and any requested delivery charges. If a flight is delayed or your plans change, send the revised time to the team and ask them to accept the new arrangement. The website saves a request; it does not replace the final agreement.
Before sending your request
- Passengers, luggage and requested equipment.
- Pickup date, rental days and return city.
- Meeting point and contact on arrival.
- Written quote covering price, deposit, insurance and return.

